Shipping Policy


Thank you for visiting and shopping at sielux.com . Sielux always aims to offer you the best shipping options.


Product Shipping Information

SL2 Turbo

Shipping Area Shipping Options Shipping Charge Delivery Time
US Standard 69.99 USD 6-12 days
Free 0.00 USD 15-25 days
CA Standard 69.99 USD 8-15 days
AU,NZ,UK,Europe Standard 49.99 USD 5-10 days
JP,KR,TW,Southeast Asia Standard 29.99 USD 4-8 days
CN,HK,MO Standard 9.99 USD 3-5 days
SA,AE,Other Standard 109.99 USD 6-18 days

Shipping Area: US

Shipping Options: Standard

Shipping Charge: 69.99 USD

Delivery Time: 6-12 days

Shipping Area: US

Shipping Options: Free

Shipping Charge: 0.00 USD

Delivery Time: 15-25 days

Shipping Area: CA

Shipping Options: Standard

Shipping Charge: 69.99 USD

Delivery Time: 8-15 days

Shipping Area: AU,NZ,UK,Europe

Shipping Options: Standard

Shipping Charge: 49.99 USD

Delivery Time: 5-10 days

Shipping Area: JP,KR,TW,Southeast Asia

Shipping Options: Standard

Shipping Charge: 29.99 USD

Delivery Time: 4-8 days

Shipping Area: CN,HK,MO

Shipping Options: Standard

Shipping Charge: 9.99 USD

Delivery Time: 3-5 days

Shipping Area: SA,AE,Other

Shipping Options: Standard

Shipping Charge: 109.99 USD

Delivery Time: 6-18 days

SL2 Elite

Shipping Area Shipping Options Shipping Charge Delivery Time
US Standard 79.99 USD 6-12 days
Free 0.00 USD 15-25 days
CA Standard 79.99 USD 8-15 days
AU,NZ,UK,Europe Standard 59.99 USD 5-10 days
JP,KR,TW,Southeast Asia Standard 39.99 USD 4-8 days
CN,HK,MO Standard 15.99 USD 3-5 days
SA,AE,Other Standard 119.99 USD 6-18 days

Shipping Area: US

Shipping Options: Standard

Shipping Charge: 79.99 USD

Delivery Time: 6-12 days

Shipping Area: US

Shipping Options: Free

Shipping Charge: 0.00 USD

Delivery Time: 15-25 days

Shipping Area: CA

Shipping Options: Standard

Shipping Charge: 79.99 USD

Delivery Time: 8-15 days

Shipping Area: AU,NZ,UK,Europe

Shipping Options: Standard

Shipping Charge: 59.99 USD

Delivery Time: 5-10 days

Shipping Area: JP,KR,TW,Southeast Asia

Shipping Options: Standard

Shipping Charge: 39.99 USD

Delivery Time: 4-8 days

Shipping Area: CN,HK,MO

Shipping Options: Standard

Shipping Charge: 15.99 USD

Delivery Time: 3-5 days

Shipping Area: SA,AE,Other

Shipping Options: Standard

Shipping Charge: 119.99 USD

Delivery Time: 6-18 days

SL2 Deluxe

Shipping Area Shipping Options Shipping Charge Delivery Time
US Standard 109.99 USD 6-12 days
Free 0.00 USD 15-25 days
CA Standard 109.99 USD 8-15 days
AU,NZ,UK,Europe Standard 79.99 USD 5-10 days
JP,KR,TW,Southeast Asia Standard 49.99 USD 4-8 days
CN,HK,MO Standard 19.99 USD 3-5 days
SA,AE,Other Standard 149.99 USD 6-18 days

Shipping Area: US

Shipping Options: Standard

Shipping Charge: 109.99 USD

Delivery Time: 6-12 days

Shipping Area: US

Shipping Options: Free

Shipping Charge: 0.00 USD

Delivery Time: 15-25 days

Shipping Area: CA

Shipping Options: Standard

Shipping Charge: 109.99 USD

Delivery Time: 8-15 days

Shipping Area: AU,NZ,UK,Europe

Shipping Options: Standard

Shipping Charge: 79.99 USD

Delivery Time: 5-10 days

Shipping Area: JP,KR,TW,Southeast Asia

Shipping Options: Standard

Shipping Charge: 49.99 USD

Delivery Time: 4-8 days

Shipping Area: CN,HK,MO

Shipping Options: Standard

Shipping Charge: 19.99 USD

Delivery Time: 3-5 days

Shipping Area: SA,AE,Other

Shipping Options: Standard

Shipping Charge: 149.99 USD

Delivery Time: 6-18 days

Accessories

Shipping Area Shipping Options Shipping Charge Delivery Time
US Standard 39.99 USD 6-12 days
Free 0.00 USD 15-25 days
CA Standard 39.99 USD 8-15 days
AU,NZ,UK,Europe Standard 29.99 USD 5-10 days
JP,KR,TW,Southeast Asia Standard 19.99 USD 4-8 days
CN,HK,MO Standard 9.99 USD 3-5 days
SA,AE,Other Standard 39.99 USD 6-18 days

Shipping Area: US

Shipping Options: Standard

Shipping Charge: 39.99 USD

Delivery Time: 6-12 days

Shipping Area: US

Shipping Options: Free

Shipping Charge: 0.00 USD

Delivery Time: 15-25 days

Shipping Area: CA

Shipping Options: Standard

Shipping Charge: 39.99 USD

Delivery Time: 8-15 days

Shipping Area: AU,NZ,UK,Europe

Shipping Options: Standard

Shipping Charge: 29.99 USD

Delivery Time: 5-10 days

Shipping Area: JP,KR,TW,Southeast Asia

Shipping Options: Standard

Shipping Charge: 19.99 USD

Delivery Time: 4-8 days

Shipping Area: CN,HK,MO

Shipping Options: Standard

Shipping Charge: 9.99 USD

Delivery Time: 3-5 days

Shipping Area: SA,AE,Other

Shipping Options: Standard

Shipping Charge: 39.99 USD

Delivery Time: 6-18 days

Materials, Gifts

Shipping Area Shipping Options Shipping Charge Delivery Time
US Standard 9.99 USD 6-12 days
Standard Free - Order Over 69.00 USD 6-12 days
CA Standard 9.99 USD 8-15 days
Standard Free - Order Over 69.00 USD 8-15 days
AU,NZ,UK,Europe Standard 9.99 USD 5-10 days
Standard Free - Order Over 69.00 USD 5-10 days
JP,KR,TW,Southeast Asia Standard 9.99 USD 4-8 days
Standard Free - Order Over 69.00 USD 4-8 days
CN,HK,MO Standard 9.99 USD 3-5 days
Standard Free - Order Over 69.00 USD 3-5 days
SA,AE,Other Standard 9.99 USD 6-18 days
Standard Free - Order Over 69.00 USD 6-18 days

Shipping Area: US

Shipping Options: Standard

Shipping Charge: 9.99 USD

Delivery Time: 6-12 days

Shipping Area: US

Shipping Options: Standard

Shipping Charge: 0.00 USD

Delivery Time: 6-12 days

Shipping Area: CA

Shipping Options: Standard

Shipping Charge: 9.99 USD

Delivery Time: 8-15 days

Shipping Area: CA

Shipping Options: Standard

Shipping Charge: 0.00 USD

Delivery Time: 8-15 days

Shipping Area: AU,NZ,UK,Europe

Shipping Options: Standard

Shipping Charge: 9.99 USD

Delivery Time: 5-10 days

Shipping Area: AU,NZ,UK,Europe

Shipping Options: Standard

Shipping Charge: 0.00 USD

Delivery Time: 5-10 days

Shipping Area: JP,KR,TW,Southeast Asia

Shipping Options: Standard

Shipping Charge: 9.99 USD

Delivery Time: 4-8 days

Shipping Area: JP,KR,TW,Southeast Asia

Shipping Options: Standard

Shipping Charge: 0.00 USD

Delivery Time: 4-8 days

Shipping Area: CN,HK,MO

Shipping Options: Standard

Shipping Charge: 9.99 USD

Delivery Time: 3-5 days

Shipping Area: CN,HK,MO

Shipping Options: Standard

Shipping Charge: 0.00 USD

Delivery Time: 3-5 days

Shipping Area: SA,AE,Other

Shipping Options: Standard

Shipping Charge: 9.99 USD

Delivery Time: 6-18 days

Shipping Area: SA,AE,Other

Shipping Options: Standard

Shipping Charge: 0.00 USD

Delivery Time: 6-18 days

Shipment Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays).

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipping your order, we will contact you via email.

Order Tracking Information

You will receive a notification when your order is shipped.

You may also track your order in your order history in the account center. OR track your order HERE( https://www.sielux.com/pages/track-my-order )

It may take up to 72 hours for your tracking number to be activated.

Shipment Carriers

Our current primary shipping carriers are FedEx, UPS, and USPS.

Shipping Restrictions

We are unable to ship to P.O. Boxes and APO/FPO at this time.

You may only ship to one address per order. If your order contains items that require shipping to multiple locations, you will need to place separate orders for each address.

We can ship orders to the United States and other countries. You may determine shipping rates to your destination at the checkout page.

Shipping Information

Please confirm your shipping address prior to completing your order. If you want to modify your shipping address, please email us at services@hymlaser.com within 48 hours of purchase, or we will ship to the address according to your order information.

Delivery

As our laser machines are high-value items, please monitor the delivery schedule. In case you are not at home during the delivery window, we recommend contacting the carrier in advance to arrange a suitable delivery time to ensure you are available to receive the package successfully.

Once you (or someone else on your behalf) collect the item, Sielux will consider this your acceptance of the package, quantity, and product.

Damages

If you received your order damaged, please contact Sielux Support within 7 business days at services@hymlaser.com.

We are not responsible for any losses, including missing parcels, package damage, losses due to the delay, and other losses caused by the shipping carrier. However, we will help you contact the responsible shipping carrier. Please save all packing and the damaged goods, as they may be required for filing a claim against the shipping carrier.

Return Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Shipping Support

For order and shipping-related inquiries, please contact us at services@hymlaser.com.

For return requests and instructions to return any products, please contact Sielux Support at services@hymlaser.com.

After-sales Service Contact

Phone: +1 (332) 261-9867