Shipping & Delivery Information

🚚 Free Shipping to the US & Europe

We believe in getting our innovative laser technology to you quickly and affordably. That's why we offer free standard shipping on all orders over $99.

⚡ Need Your Sielux SL2 Engraver ASAP?

We offer expedited and express USA shipping options to get you creating in no time.

Shipping Options & Delivery Times

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Service Delivery Time Cost Best For
Standard Shipping 5 - 10 Business Days FREE on orders over $99 The most economical option for orders over $99.
Expedited Shipping 3 - 7 Business Days Calculated at checkout Fast global delivery to the US, UK, DE, FR, IT, ES, CA.
Express Delivery(only USA) 1 - 3 Business Days Calculated at checkout Customers in the United States who need their Sielux SL2 fast.

Key Details to Know:

· Order Processing: Your Sielux SL2 AI Laser Engraver is hand-checked for quality. We process and ship all orders from our warehouses within 1-2 business days.

· Order Tracking: You will receive a tracking link via email as soon as your order ships, so you can follow its journey to your doorstep.

· Delivery Times: Start from the moment your package leaves our warehouse and do not include order processing time. Delays due to customs are possible for international shipments.

Shipping Destinations

We are proud to ship globally, with a focus on providing excellent service to our customers in North America and Europe, including the United States, Canada, United Kingdom, Germany, France, Italy, and Spain.

Customs, Duties & Import Taxes

· For US Orders: All prices are in USD. Sales tax may be applied to orders shipped to certain states.

· For International Orders (outside our warehouse regions): The recipient is the importer of record and may be responsible for import duties, taxes, and fees levied by the destination country. These charges are not included in your product price or shipping cost and are typically collected by the carrier upon delivery. We cannot control these charges and are not responsible for delays caused by customs.

Our Commitment to You

Sielux is built on the same foundation of quality and innovation as our industrial partner, HYMSON Laser. Just as HYMSON collaborates with industry leaders like BYD and CATL, we are committed to bringing that same level of precision and reliability directly to you. Our shipping policy is designed to be as clear and user-friendly as our Sielux SL2 engraver.

Have Questions About Your Order?

Our customer service team is here to help. Contact us and we'll get back to you promptly.

· Email: service@hymlaser.com

· Phone: +1-332-261-9867